Shipping & Payment FAQs
- Where is my package coming from?
- Where are you located?
- What are your customer service hours?
- My item arrived damaged.
- Can I use PayPal/ApplePay?
- Can I pay with any card?
- How do I pay with Sezzle?
- I got the wrong item/color.
- I’m missing items in my order.
- What is the exact ETA of my package?
- The box of my Infinity Hoop was not in good condition.
- Why has my order not shipped?
- My order shows delivered but I haven’t received the order.
- How long does it take for my refund to get to me?
- How can I return my Infinity Hoop?
- How can I update the address on my order?
- I paid Expedite shipment and my order is not here yet.
- How can I cancel my order?
- How long does shipping take?
- What is the shipping carrier?
- Where is my order?
- How does the Infinity Insurance work?
- What is the Infinity Promise?
- How long does shipping take?
- What is the Infinity Hoop Refund Policy?
- What is the Infinity Hoop Return Policy?